Question 1

Can I cancel my booking?

Accepted Answer

Yes - please refer to our terms and conditions.

Question 2

How early do I need to book my taxi?

Accepted Answer

We recommend you book your luton airport taxi a miniumum of 12 hours in advance on the phone. In many cases we are able to provide vehicles on much shorter notice so please call us and check availability.

Question 3

Can I book for more than 8 passengers?

Accepted Answer

Yes it is possible for us to cater for larger groups of more than 8 passengers. Please call us to enquire for prices and bookings.

Question 4

Are your prices per vehicle or per person?

Accepted Answer

Yes, All prices are per vehicle.

Question 5

Are there any hidden charges?

Accepted Answer

No. The price you see is the price you pay. Credit card surcharges, if any, are shown upfront before you book online.

Question 6

Are you a licenced company?

Accepted Answer

Yes we are private hire company licensed by Luton Borough Council. Please contact us for further details.

Question 7

What types of vehicles do you use?

Accepted Answer

We have a range of vehicles ranging from Saloons , Estates, MPV's and MPV+ vehicles which can cater for upto 8 passengers.

Question 8

How long have you been in business?

Accepted Answer

Our management team have been in the passenger logistics and transportation business for over 10 years.

Question 9

What airports do you cover?

Accepted Answer

We cover all major airport in United Kingdom mainly Heathrow Airport, Gatwick Airport, Stansted Airport, Luton Airport and London City Airport.

Question 10

Can I pay in cash?

Accepted Answer

Yes, please pay the driver in Pounds Sterling (£) at the end of the journey.

Question 11

Can I pay by credit or debit card?

Accepted Answer

You can pay by debit or credit card online over the phone or by card or cash to the driver.